Frequently Asked Questions
Everything you need to know about booking your dream journey with us.
How do I book a tour package with Grandview Travels?
Booking with us is simple! You can fill out our online booking form, call us at 7001300545, or visit our office at Lower Kumarpur, Srishtinagar, Asansol. Our travel consultants will guide you through the process and customize the perfect package for you.
What payment methods do you accept?
We accept all major payment methods including online bank transfer, UPI (GPay, PhonePe, Paytm), credit/debit cards, and cash payments at our office. For international packages, we also accept demand drafts.
Can I customize a tour package to suit my preferences?
Absolutely! We specialize in creating personalized travel experiences. You can customize the duration, accommodation type, activities, and itinerary to match your preferences and budget. Contact us and we'll craft your perfect trip.
What is the cancellation policy?
Our cancellation policy: 30+ days before travel: 90% refund. 15-29 days: 75% refund. 7-14 days: 50% refund. Less than 7 days: No refund. However, we offer free rescheduling if done 15+ days before the travel date.
Do you provide travel insurance?
We strongly recommend travel insurance for all our packages. We partner with leading insurance providers and can arrange comprehensive travel insurance covering trip cancellation, medical emergencies, and baggage loss. The cost is additional and optional.
Are your packages suitable for families with children?
Yes! We have specially designed family-friendly packages with activities and accommodations suitable for children of all ages. We consider safety, comfort, and fun for the whole family when planning family tours.
What is the best time to visit Goa?
The best time to visit Goa is from November to February when the weather is pleasant with temperatures between 20-32┬░C. The monsoon season (June-September) brings heavy rainfall but also lush greenery and lower prices.
Do you arrange Maldives honeymoon packages?
Yes, the Maldives is one of our most popular honeymoon destinations! We offer curated luxury packages including overwater villa stays, couple spa treatments, sunset cruises, and snorkeling experiences. Contact us for exclusive deals.
How do you ensure the safety of travelers?
Safety is our top priority. We partner only with trusted hotels and transport providers, conduct thorough background checks on our local guides, provide 24/7 emergency support, and maintain constant communication during your trip.
Can you arrange visa assistance for international tours?
Yes, we provide visa assistance for all international destinations. Our team will guide you through the visa application process, document requirements, and application submission. Note that visa approval is subject to the respective embassy's decision.
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